Workforce Diversityand Organizational performance 1
نویسنده
چکیده
In the past twenty years the growing diverse work force in organizations has led scholars to pay increased attention to this issue. Organizations will be successful only to the extent that they are able to embrace & encourage work force diversity. This study explores by reviewing recent literature the increasing influence of the work force diversity and its relationship with organizational performance. The study finds that different aspect of diversity has different relationship with performance. Overall workforce diversity enhances better decisionmaking, higher creativity, innovation, greater success in marketing, better distribution of economic opportunity & competitive advantage. Moreover, the study also reveals that senior management accountability, need assessment, better strategy, efficient communication, team building & evaluation act as mediators between work force diversity & performance. The study may be useful for the organizations having diverse workforce by managing them effectively for the achievement of organizational goals.
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